vauxhall made me feel insulted :(

  • Thread starter Thread starter aussie bongo
  • Start date Start date
A

aussie bongo

vauxhall made me feel insulted :(


just been to the local dealer for a new key,,,,, £80
i also told them that i had a error code p0141 on the car and can they give
me a price to fix it,
the bloke said that he do not know what that means, and they need to run a
check test on the car to find out what the codes are at £42.50.
i told him that it is a lamba sensor, he then said that p0141 could also be
for the o2 sensor/meter on the inlet.(((either he knows or dont)))
they wont change the lamba until i have the check test done just incase it
is not the lamba and it is the o2 sensor/meter.

now i have lost my trust in them and will get wilco to change it. at the
same time i will have the front tyres changed.

Vauxhall,,, you have just lost around £200,,,,,
 
Unfortunately this type of thing is becoming increasingly common. I tend to
stick with those who provide a good customer service over everything else.
It's the same with garages - some you trust, some you don't.

A bit off topic, but I recently spent 5k on new windows - the way the
companies treated me as a customer playing a major factor in the decision to
buy - price, yes its important but no so important as customer service.
These people also knew what they were talking about and answered all my
questions. I'm sure I could have got a quote for a few quid cheaper - but
then as the old saying goes you get what you pay for.

I'll be looking to get a new conservatory as well - I'm going back to the
same people. Shame this dealer has got their act together, people just
won't go back to them. Numpties as they are.

Soap box off,
 
Screw 'em. If you want to vent your spleen, write to the managers/owners,
telling them that you and your money are going somewhere else, and tell them
why. dont be nasty, or they will think something like 'good riddance'. Be
nice and polite and include your name and address (but not a phone number or
email address). Include dates and as much detail as possible. With luck you
might get the numpty that served you a bollocking. Who knows? they might
even make you an offer on sorting your problem! stranger things have
happened!

Mike

BTW if nothing else, be assured that your money will spend just as well at
another place :)
 
Mike said:
Screw 'em. If you want to vent your spleen, write to the managers/owners,
telling them that you and your money are going somewhere else, and tell
them why. dont be nasty, or they will think something like 'good
riddance'. Be nice and polite and include your name and address (but not
a phone number or email address). Include dates and as much detail as
possible. With luck you might get the numpty that served you a bollocking.
Who knows? they might even make you an offer on sorting your problem!
stranger things have happened!

Mike

BTW if nothing else, be assured that your money will spend just as well at
another place :)
Click to expand...

i have no problems with the cost of the key,
the bit i found insulting was that, once i told him the code he said that
means nothing to him until i told him its the "bank 1 senser 2" (lambda)
he then said it could be that or the o2 meter/senser on the inlet.
also i feel bad about the part that they will not fix the car by the code
that i gave them unless i pay them £42.50 so they can pull the code first.
what is wrong with fixing it for the customer if the are given the code. why
should i have to pay them to tell me the code that i already know about.

anyway i have said my bit,

if i am wrong about it maybe some of the pro`s on here can tell me what code
p0141 means?
and how the fault will allow the cars reliability.
 
two thing

1. http://www.topbuzz.co.uk/info/fault_codes/fault_codes.htm will tell you
about the codes and their meanings

2. write to vauxhall head office as explained

charvills (but not every) were a very big rip off lot.
thats why they went down the pan hole so rumour has it
vauxhall europe were none too impressed with the number of complaints and
pulled the franchise

mike
 
mikeFNB said:
two thing

1. http://www.topbuzz.co.uk/info/fault_codes/fault_codes.htm will tell
you about the codes and their meanings

2. write to vauxhall head office as explained

charvills (but not every) were a very big rip off lot.
thats why they went down the pan hole so rumour has it
vauxhall europe were none too impressed with the number of complaints and
pulled the franchise

mike
Click to expand...

thanks mike but that site do not have code p0141 listed
 
thanks mike.
i have found several sites and all the codes read the same as the ones for
my code reader.
 
Chris said:
Unfortunately this type of thing is becoming increasingly common. I tend
to stick with those who provide a good customer service over everything
else. It's the same with garages - some you trust, some you don't.

A bit off topic, but I recently spent 5k on new windows - the way the
companies treated me as a customer playing a major factor in the decision
to buy - price, yes its important but no so important as customer service.
These people also knew what they were talking about and answered all my
questions. I'm sure I could have got a quote for a few quid cheaper - but
then as the old saying goes you get what you pay for.

I'll be looking to get a new conservatory as well - I'm going back to the
same people. Shame this dealer has got their act together, people just
won't go back to them. Numpties as they are.

Soap box off,
Click to expand...

Snipped

Soap box on

You probably paid about £2000 for the good salesman\company who gave you the
attention you wanted and because of this the salesman\company needed to look
after their reputation much more than a company that charges a lot
less............. and cannot therefore give you the service. You must be the
"Numpty" because the product is the same. You the customer have decried the
businesses that give the public a lower price that the majority of customers
want. (in the case of double glazing anyway.).......now can we get back on
topic.

Soap box off


I choose Polesoft Lockspam to fight spam, and you?
http://www.polesoft.com/refer.html
 
That's you opinion - I don't agree. I knew what was a 'reasonable' price to
pay and they met it. Would you buy from someone who employed 'numpties' to
represent them? Your logic seems a bit odd to me. Things are 'cheaper' for
a reason, and that reason is in the vast majority of cases lower quality
products. I don't actually buy replaement windows that ofter (funnily
enough) so quality is way more important than saving a few quid on inferior
products.

Now look what you've made me do - this is supposed to be a Vauchall forum.
 
" Things are 'cheaper' for
a reason, and that reason is in the vast majority of cases lower quality
products.
Click to expand...

Although I'm not going to disagree with you, its worth pointing out that the
reverse isnt always true. just because something is expensive doesnt mean it
must be good quality.

Mike
 
Chris said:
That's you opinion - I don't agree. I knew what was a 'reasonable' price
to pay and they met it. Would you buy from someone who employed
'numpties' to represent them? Your logic seems a bit odd to me. Things
are 'cheaper' for a reason, and that reason is in the vast majority of
cases lower quality products. I don't actually buy replaement windows
that ofter (funnily enough) so quality is way more important than saving a
few quid on inferior products.

Now look what you've made me do - this is supposed to be a Vauchall forum.
Click to expand...

Snipped..


So now you are trying to blame me. it was me who answered your mutterings
not the other way around. I have retired now but my last employment was as
MD , of guess what, a double glazing company employing 25 people 10 of which
were salespeople - so I like to think that I know what I am talking about -
unlike you - and it was this in mind that I replied to YOUR off topic
comments..

Now look what "YOU'VE" made me do - this is supposed to be a Vauxhall forum.
 
I think you need to attend anger management classes. It sounds like your
getting stressed out.
 
Chris said:
I think you need to attend anger management classes. It sounds like your
getting stressed out.
Click to expand...

Anger management - whose angry ...............and learn to post properly
whilst dishing out your misguided utterences..
 
Dont cheek you elders
etomd said:
Anger management - whose angry ...............and learn to post properly
whilst dishing out your misguided utterences..
Click to expand...
 
you guys have really gone off track .
what would you be saying if vauxhall fitted an o2 sensor as you said and it
dident fix the problem because p0141 could be a fault with intake system or
exhaust system or many sensors including temp sensor , sounds to me vauxhall
did the right thing and wanted to check for themselves with their diagnostic
equipment.
 
You must log in or register to reply here.

Latest threads

Back
Top